FREQUENTLY ASKED QUESTIONS

CIRE DE LONDON

Cire de London candles are created to deliver a refined fragrance experience, not just scent. Each candle is hand-poured in small batches using premium soy wax and carefully curated fragrance oils chosen for sophistication, balance and performance. Our goal is to create candles that feel timeless, elevated and effortlessly luxurious.

Cire de London candles are hand-poured in small batches using premium soy wax and refined fragrance oils designed for a clean burn and sophisticated scent experience.

For optimal performance:

  • ⁠⁠Trim wick to ¼ inch before each burn
  • Burn 2–4 hours at a time depending on size
  • Keep away from drafts and vents
  • Always burn on a heat-safe surface

Our candles are hand-poured in small batches in Florida, allowing us to maintain strict quality control and consistency across every collection.

Fragrance throw refers to how scent performs:

Cold Throw: The scent you notice before lighting

⁠Hot Throw: The scent released while burning

Cire de London fragrances are designed to be noticeable, refined and  never overwhelming. "Get to know your Cire de London candle"

CANDLES

We blend premium waxes: Soy, coconut, apricot and beeswax wax, for their clean burning properties, smooth finish and ability to hold complex fragrance profiles beautifully.

The first burn sets the memory of the candle. We recommend allowing the wax tocmelt fully across the surface to help ensure an even burn and maximize fragrance performance, throughout the life of the candle.

Trimming helps maintain a controlled flame, reduces soot, improves burn qualityand helps extend candle life.

Because we use natural wax blends, slight frosting or surface variation may occur. This is a natural characteristic and does not impact quality, burn or fragrance.

We want you to receive a candle with a beautifully smooth surface. So we use a hand-held heat-gun to smooth the surface of every candle. The heat from the gun can darken the wick but this does not mean the candle has been used before and darkening of the wick does not affect burn-time, fragrance or performance.

CARE & SAFETY

Burn-time may vary based on There are many factors affecting the time a candle might burn for, including candle environment and burn habits.

However, as a rough guide, you can expect candles to burn for approximately:

  • 7oz: 25 hours
  • 12oz: 40 hours
  • 24oz: 80 hours

For best scent quality, we recommend enjoying your candle within 12–24 months of purchase.

Yes, the larger the room, the larger the candle you need. 7oz candles are suitable for small spaces/rooms. Larger rooms need larger candles. It also depends on how much cold and hot throw you like or require.

Yes, when used properly. Always keep candles within sight, away from children, pets and flammable materials.

Absolutely! Our vessels are designed to be repurposed for décor, storage or vanity use
once the candle is finished. The vessel can be cleaned of any remaining wax with hot water.

Yes we do. You can see it @ Shipping and Delivery policy

Yes we do. You can see it @ Returns & Refunds

Yes we love to work with wholesale and luxury business partners. Find out more: Partnerships

Yes we do. We are constantly experimenting with and designing new scents and we would love to hear your ideas: contact us on info@ciredelondon.com

Yes we do. Email us @info@ciredelondon.com to discuss your requirements.

Of course we do and we would be delighted to be a part of making your special event memorable. Please contact us @info@ciredelondon.com